Orders
Can I change or cancel my order?
Contact us as soon as possible. If the order hasn’t shipped yet, we can usually change or cancel it.
Do I need an account to order?
No — guest checkout is available. An account just makes tracking orders easier.
Shipping
How long does delivery take?
Standard U.S. delivery takes 3–7 business days after 1–2 days of processing. Full details on the Shipping page.
Do you ship internationally?
Currently we ship within the United States.
Products
Are the watches water resistant?
Water resistance varies by model and is listed on each product page. “50m” handles rain and hand-washing; “100m+” handles swimming.
How do I size a watch bracelet?
Bracelet models use screw or quick-release links — most jewelers will size one for a few dollars, or contact us for a guide.
Returns
What’s your return policy?
30 days from delivery, unworn and in original packaging. See the Returns & Refunds page for the full process.