Last updated: August 14, 2026
This Privacy Policy explains how Cryo (“we”, “us”) collects, uses, and protects your information when you use this website or place an order.
Information We Collect
- Order information — name, shipping and billing address, email, phone number, and payment details (processed by our payment provider; we never store full card numbers).
- Account information — if you create an account: email, name, and order history.
- Usage information — pages visited, device and browser type, and cookies necessary for the cart and checkout to function.
How We Use It
- To process and deliver your orders and send order updates.
- To respond to support requests.
- To operate, secure, and improve the site.
- To comply with legal obligations such as tax and accounting rules.
Sharing
We share information only with service providers needed to run the store — payment processors, shipping carriers, and our website host — and when required by law. We do not sell your personal information.
Cookies
This site uses cookies required for core functions such as the shopping cart, checkout, and login sessions. You can control cookies through your browser settings; disabling them may prevent checkout from working.
Data Retention
Order records are retained as required for tax, accounting, and warranty purposes. You may request deletion of your account data at any time via the Contact page; we will honor the request except where retention is legally required.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal data, and to opt out of certain processing. To exercise any of these rights, contact us via the Contact page.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time; the date above reflects the latest revision.